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Frequently Asked Questions

 

Where can I get pricing?
You can call any of our customer service employees to get pricing, whether it's a single item or an entire order.

 

Where can I find product information?
Our newly designed product catalog can answer many of your questions. You can also call any of our customer service employees to help you with any questions or concerns. You can request a representative to call on you by filling out the contact form in the Contact Us menu from the tool bar.

 

What is the difference between an ErgoStat, WorkTable and Table base?
An ErgoStat is an electric or positionable height adjustable table. It has the option of attaching a riser frame to the back so that accessories can be hung on it. Components on the Riser Frame move together with the surface as you adjust the height. A WorkTable is an electric or positionable height adjustable table that has the legs and stretcher centered under the worksurface. This allows workers to work on both sides of the table. The Table Base is an electric or positionable height table that has the legs and the stretcher set towards the back of the surface. This creates a cantilevered table allowing more depth for mounting components below the work surface.

 

Can you do custom paint?
Special paint colors are available. Setup charges may apply.

 

What is your lead-time?
Our lead-time for standard products is 4 weeks.

 

Does the workstation require any special tools for installation?

Symbiote workstations and components install or re-configure with the use of a minimal amount of tools. An Allen Wrench and a screwdriver can complete the installation process.